Get list of calls
If no parameter is indicated, will return today's
Query Parameters
- offset integer
The number of items to skip before starting to collect the result set
- limit integer
The numbers of items to return. If not present, results will be limited to 3000 items
- from_id integer
The call id from which to start the response dataset
- from_date string
The from date for which to retrieve call data. Formatted as ISO 8601 without time
- to_date string
The to date for which to retrieve call data. Formatted as ISO 8601 without time
- type integer
Possible values: [
static
,outbound
,dynamic
]The type of campaign you wish to filter the response dataset by
- campaign_id integer
The id of the campaign you wish to filter the response dataset by
- va_code string
The va_code of the dynamic URL you wish to filter the response dataset by
- callers_number string
This needs to be E.164 with no leading +
- 200
- 400
- application/json
- Schema
- Example (from schema)
Schema array
- id integer
The ID of the call
- reference string
Telecoms provider call reference
- service_number string
Possible values: Value must match regular expression
^[0-9]{1,14}$
The service number that was called
- destination_number string
Possible values: Value must match regular expression
^[0-9]{1,14}$
The terminating number of the call
- callers_number string
Possible values: Value must match regular expression
^[0-9]{1,14}$
The number that initiated the call
- start_date string
Start date of the call. Formatted as ISO 8601 without time
- start_time string
Start time of the call. Formatted as ISO 8601 without date
- direction string
Possible values: [
inbound
,outbound
]The direction of the call
- status string
Possible values: [
Engaged
,Successful
,Unanswered
]The status of the call
- recording_url string
The URL of the call recording if available
- campaign_description string
The description of the campaign this call belongs to
- last_source string
The location from which the caller originated before making the phone call. Only available on dynamic calls
- last_medium string
The medium from which the caller originated before making the phone call. Only available on dynamic calls
- first_source string
The location where the caller first found your website. Only available for dynamic calls
- first_medium string
The medium from which the caller first found your website. Only available for dynamic calls
- visit_id integer
- visitor_id integer
The ID of the visitor. Only available on dynamic calls
- click_id string
The Google Click ID (gclid), Microsoft Click ID (msclkid) or the Facebook Click ID (fbclid) of the caller. To determine paid ad platform served the click id, use the value of the PaidSearchType field. Only available on paid search dynamic calls
- media_description string
The media description of the call. Only available on static calls
- media_channel string
The media channel of the call. Only available on static calls
- media_owner string
The media owner of the call. Only available on static calls
- department string
The department of the call. Only available on static calls
- call_length string
The length of the call (in minutes)
- ring_length string
The ring length of the call
- town string
The town where the call was made
- county string
The county where the call was made
- postcode string
The postcode where the call was made
- number_type string
Possible values: [
access
,directory
,geographic
,international
,mobile
,other
,premium
] - region string
The region where the call was made
- tags string
A string containing the tag value pairs, with multiple tag value pairs these are separated by a ‘|’. e.g. “tag1=value1|tag2=Value2”
- value string
The value of the call
- call_category string
The call scoring category
- page_uri string
The web page seen when the call was made
- page_title string
Page title
- landing_page_uri string
The landing page of the visit that resulted in a call
- landing_page_title string
Visitor Call Tracking, Telephone Tracking
- paid_search_type string
Possible values: [
Adwords
,Bing Ads
,Facebook Ads
,N/A
]The type of paid search
- paid_search_match_type string
Possible values: [
broad
,exact
,phrase
]The type of paid search match
- paid_search_ad_group_id integer
Ad group id
- paid_search_ad_group_name string
- paid_search_campaign_id integer
Ad campaign id
- paid_search_campaign_name string
Ad campaign name
- google_client_id string
Google client identifier
- pool_description string
The description of the dynamic pool the call was made on
- device_type string
Visitor's device type
- device_brand string
Visitor's device brand
- device_model string
Visitor's device model
- browser string
Visitor's device browser
- os string
Visitor's device operating system
- os_version string
Visitor's operating system version
- ad_network string
Possible values: [
display
,search
,partner
]The ad network
- first_click_keyword string
Keyword for visitor's first visit
- last_click_keyword string
Search keyword used to find the website
- agent string
Outbound agent name
- account string
Account name
- number_description string
Number's description
- referring_url string
Referring URL
- visit_start_time string
- visit_end_time string
- ip_address string
IP address of the visitor
- page_path string
- page_host_name string
- notes string
- score string
- campaign_number_cost string
- recording_paused string
Possible values: [
no
,yes
] - influencing_source_mediums string
List of sources/mediums from visits before the call was made
- call_mhid string
we0MYHK304
- visitor_mhid string
The MHID of the visitor, if the call is dynamic, otherwise blank
- visit_mhid string
The MHID of the visit, if the call is dynamic, otherwise blank
voice_tags object[]
name stringThe name of the voice tag
match_type stringPossible values: [
broad
,exact
]The match type - either 'exact' or 'broad'. A broad match includes all the words of the phrase but not necessarily in the same order as the phrase or with extra words interspersed with the words of the phrase. An exact match contains the exact phrase as written with no extra words
phrase stringThe phrase matched in the call
matched_date_time stringThe date and time of when a voice tag was matched on a call. Formatted as ISO 8601
[
{
"id": 1,
"reference": "ABCDa0d1ca908effa8e5d8c8",
"service_number": "443334149821",
"destination_number": "442073721919",
"callers_number": "441793878034",
"start_date": "2022-10-01",
"start_time": "10:00:00",
"direction": "inbound",
"status": "Engaged",
"recording_url": "string",
"campaign_description": "Healthcare - New Patients",
"last_source": "Facebook",
"last_medium": "social",
"first_source": "Facebook",
"first_medium": "social",
"visit_id": 12,
"visitor_id": 2,
"click_id": "CKSDxc_qhLkCFQyk4AodO24Arg",
"media_description": "Google My Business",
"media_channel": "Internet - External",
"media_owner": "Google My Business",
"department": "Reception",
"call_length": "00:12:00",
"ring_length": "00:00:05",
"town": "Swindon",
"county": "Wiltshire",
"postcode": "SN5",
"number_type": "geographic",
"region": "South West",
"tags": "utm_campaign=Reengagement | utm_content=Version1 | utm_medium=Paid | utm_source=retargetting",
"value": "150",
"call_category": "Sales",
"page_uri": "http://www.visitorcalltracking.co.uk/index.php?email=review",
"page_title": "Visitor Call Tracking, Telephone Tracking",
"landing_page_uri": "http://www.visitorcalltracking.co.uk/index.php?email=review",
"landing_page_title": "Landing page title",
"paid_search_type": "Adwords",
"paid_search_match_type": "broad",
"paid_search_ad_group_id": "1",
"paid_search_ad_group_name": "Care homes",
"paid_search_campaign_id": "2",
"paid_search_campaign_name": "Own Brand",
"google_client_id": "1505735123.1469478123",
"pool_description": "Contact page pool",
"device_type": "Desktop",
"device_brand": "",
"device_model": "",
"browser": "Headless Chrome",
"os": "GNU/Linux",
"os_version": "",
"ad_network": "Display",
"first_click_keyword": "string",
"last_click_keyword": "string",
"agent": "string",
"account": "Demonstration Client",
"number_description": "Office - MK",
"referring_url": "https://www.kensaq.com",
"visit_start_time": "10:39:02",
"visit_end_time": "11:04:02",
"ip_address": "83.693.534.155",
"page_path": "/index.php?email=review",
"page_host_name": "www.visitorcalltracking.co.uk",
"notes": "string",
"score": "",
"campaign_number_cost": "500.00",
"recording_paused": "no",
"influencing_source_mediums": "string",
"call_mhid": "string",
"visitor_mhid": "A8axYsz3BZ",
"visit_mhid": "qLm8bI6vBZ",
"voice_tags": [
{
"name": "Sales",
"match_type": "broad",
"phrase": "purchase",
"matched_date_time": "2022-10-28 15:22:00"
}
]
}
]
Validation error in request, details can be found in the body of the response