Get list of speech insights

If no parameter is indicated, will return today's

Query Parameters

• offset integer

  The number of items to skip before starting to collect the result set

• limit integer

  The numbers of items to return. If not present, results will be limited to 3000 items

• from_id integer

  The call id from which to start the response dataset

• from_date string

  The from date for which to retrieve call data. Formatted as ISO 8601 without time

• to_date string

  The to date for which to retrieve call data. Formatted as ISO 8601 without time

• type integer

  Possible values: [static, dynamic]

  The type of campaign you wish to filter the response dataset by

• campaign_id integer

  The id of the campaign you wish to filter the response dataset by

• va_code string

  The va_code of the dynamic URL you wish to filter the response dataset by

• callers_number string

  This needs to be E.164 with no leading +

Responses

• 200
• 400
• 403

---

application/json

• Schema
• Example (from schema)

---

Schema array

• mhid string

  The mhid of the call

• answers object[]

  question string

  answer string

  reason string

[
  {
    "mhid": 1,
    "answers": [
      {
        "question": "Who answer the call?",
        "answer": "Adam",
        "reason": "Based on the transcript, the agent who answered the call is named Adam. This can be seen in the first line of the transcript where the agent says 'Good afternoon. Thank you for calling Media Hawk Adam Speaking.'"
      }
    ]
  }
]

Validation error in request, details can be found in the body of the response

Customer has no access to speech analytics